Lost PR card and Passport

[ForumUser]

My wife lost her PR card and passport while applying for health card renewal.

She is reapplying for both passport and PR card, but she is now missing the passport copies of pages from her application.

I have had a document verifying her Irish citizenship.

Is there anything else needed?

[SettlementOrgMod]

Hello,

Thank you for sharing your question with us.

We can appreciate that you would both be concerned about this situation and interested in finding out what your options are.

If you are referring to re-applying for the PR card, you can find some information regarding what type of documents are required and acceptable in the Immigration, Refugees and Citizenship Canada (IRCC) website.

Here is an excerpt,

A copy of one of the following:

• your valid passport or travel document or- the passport or travel document you held at the time you became a permanent resident (including your passport’s page that was stamped when you arrived in Canada and became a permanent resident) or- the certificate of identity or travel document issued by the Minister of Citizenship and Immigration Canada or a foreign country.

Under exceptional circumstances, if it is impossible for you to obtain any of the above you must provide a:

• copy of any identity document issued outside Canada before you came to Canada
  or- statutory declaration signed by you attesting to your identity and a statutory declaration also attesting to your identity signed by:

    	a: a person who knew you before you came to Canada (such as a family member) <b>or </b>
    	b: an official of an organization representing people from your country of nationality or former residence.
  

Format: Clear and legible photocopy

We suggest that you contact the IRCC Call Centre directly and to confirm this information and to explain her situation, in order to get some specific and detailed information regarding what her options are in this situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org