Expired PR card & Expired Passport- How to renew?

My PR card and Dutch passport are both expired.

Can I renew my PR card by providing a copy of my expired passport, or must I renew my Dutch passport first?

I have my landed immigrant document.

I have tried calling the CIC office but they`re too busy and the line disconnects.

Hello,

Thank you for sharing your situation and question with us.

You can find some detailed information related to which documents can be presented when applying to renew your PR card in the Applying for a Permanent Resident Card (PR Card) - Initial application, replacement or renewal (IMM 5445) Instruction Guide.

Here is an excerpt,

You may also want to contact the Citizenship and Immigration Canada (CIC) Call Centre directly for some additional information.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org