I am experiencing some delay in receiving advice of status on my PR card renewal application.
My application was received on Nov 15 2017.
On Feb 20, 2018, I received correspondence asking for more docs.
I sent those docs by courier and they were received on Mar 10, 2018.
Up till now, I have not received any acknowledgment of receipt or notice of renewal of my card.
Is this normal ?
Does current processing time of 111 days start counting from the first date of receipt of application - Nov 15 or from when they received the new set of docs requested.
What should I do - can I complete an online enquiry form ?
Thank you for sharing your situation and question with us.
We can appreciate that you would be concerned about this and would be interested in how long it will take to process your application.
You can find some detailed information on the Immigration, Refugees and Citizenship Canada (IRCC) website in the How are processing times calculated? section.
Here is an excerpt,
Generally, processing times will vary based on:
Type of application submitted;- Volume of applications received;- How easily the information can be verified;- How well and how quickly you respond to any requests or concerns;- Whether the application is complete.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.