Breach of Privacy Issue - Options?

Finding a Doctor
1

Hello,

I have noticed that when I am trying to make appointments at a clinic, which accepts also patients with OHIP (i.e: this is a regular walk in clinic), I am asked by the secretary what issue I am trying to see the doctor for.

She does so on the phone, and says out the issue out loud and even in person!

How do I have privacy if I have to say I have some issue I am embarrassed about in front of a line of 20 students?

They also then, put me in a waiting area and make me see a nurse, who also just asks the same question and writes it down.

She has never done any measurements, nothing; seems like a blatant misuse of my tax money.

Then the doctor comes in and actually does all of the work.

Please advise.

2

Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be very concerned about this situation.

In terms of your privacy, you may want to look into your school’s walk-in/health clinic’s Patient Privacy Policy to see what your rights are.

You can find some general information regarding what your rights are as a patient in our Settlement.Org What are my rights as a patient? article.

You may also want to contact the clinic manager with your concerns.

You can find some helpful information on how to make a complaint in our Settlement.Org How do I make a consumer complaint? article.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org

3

Hello,
For past 19 months ,I have applied for renewal of my PR card .Incredible amount of information have been requested from me,which over the period of time ,I have submitted ,however,CIC is still asking for more info ,which I consider rather private .What are my rights regarding privacy of my personal information,
Thanks,
Nauman