Hi all.
I submit an application for PR card renewal in September and I received an email couple days ago saying my photo is not acceptable and I need to resubmit a photo within 30 days.
I have also contacted IRCC through phone call and they are saying that they are behind by a month on opening photos so I am wondering does this means that I am already over this 30 days period since it takes them a month to open the photo that I mail even I mail my photo on the same day that I got the email on?
Will they change the application status to something like photo received when I receive the photo and just need a month before processing my photo or they are just waiting a month to just open my photo?
Thanks.
Hi there,
Thank you for sharing your question and situation.
For updates and information specific to your application status with process changes like this one, it is best that you contact IRCC directly. The IRCC Client Support Centre can procide information specific to your application, you can reach them by phone (1-888-242-2100) or use their web form. If you require any further assistance, it may also be helpful to seek the advice of a reputable and registered immigration consultant or an immigration lawyer about your situation. To find a community legal clinic in your area, visit Services Near Me.
You may also find the following information in IRCC’s article on confirming your permanent residence online helpful:
We hope this information is helpful. Please follow up with us if you have any further questions.
Sincerely,
Your Settlement.Org team