Hi
- When you apply for a PRTD IRCC counts back from the date of application 5 years. So in your case to the 06/03/2012. So to have maintained your PR status you would have had to have resided in Canada 730 days in that period. Note the PR residency requirement is a rolling 5 year period, you can;t just pick the 5 year period you want.
- It appears that you didn’t meet the residency requirements, and you applied for your PR card while residing outside Canada, the rules state you have to be residing in Canada to renew a PR card. IRCCs calculation is the correct one.
- You have the option to appeal the refusal to IAD, you have 60 days to appeal from the date of the decision, if you don’t you lose your PR status.
- IRCC would have issued you instructions on how to appeal.
From the Immigration Act
Residency obligation
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28 (1) A permanent resident must comply with a residency obligation with respect to every five-year period.
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(b) it is sufficient for a permanent resident to demonstrate at examination
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(i) if they have been a permanent resident for less than five years, that they will be able to meet the residency obligation in respect of the five-year period immediately after they became a permanent resident;
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(ii) if they have been a permanent resident for five years or more, that they have met the residency obligation in respect of the five-year period immediately before the examination; and
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(c) a determination by an officer that humanitarian and compassionate considerations relating to a permanent resident, taking into account the best interests of a child directly affected by the determination, justify the retention of permanent resident status overcomes any breach of the residency obligation prior to the determination.