PR Card Never Received

Permanent Resident Card
1

We landed in Toronto on 23rd May.

We both gave the same address and I got my PR card however my spouse has still not received it.

We applied again via IMM 5451 form, however have not received any card or update from the office.

Does CIC has a contact number or email id where we can contact and get the status.

2

Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

You may want to contact the IRCC Call Centre to speak to a representative for some additional information. It is possible to get through. You may have to just keep trying. Some have found that if they phone right at 8 am when the lines open it is easier to get through.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org

3

Hello,
I arrived in Toronto on Aug 16, 2018 and its now Oct 29 and i havent received my PR card. The cic website says 49 days waiting but im way past that and so im beginning to get nervous! Whats the longest anyone has waited for a PR card? Does anyone know what the processing time has been for 2018?

thanks!

4

Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be concerned about this situation.

We hope that others can share their experiences and feedback.

You may want to contact the IRCC Call Centre to speak to a representative for some additional information. It is possible to get through. You may have to just keep trying. Some have found that if they phone right at 8 am when the lines open it is easier to get through.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org