I am suing WES education with every fiber in my body because of their gross incompetence and unprofessionalism.
My account was opened in 2023. My BSC and MBA transcripts were submitted to them by my institution and they completely refused to conduct the course by course evaluation because of my last name that changed after I got married.
Whenever I call the customer care center, I am met by constant “road blocks” as they all seem clueless and are unable to reach the director of evaluation because they are based in India… not one soul based in the US to speak with me. They claimed they sent an email trying to verify the authenticity of my transcripts to my institution on several occasions which was never received.
I have missed several window of opportunities for admissions and paid over $400 including an extra $50 fee which they charged me in November of 2025 for their delays. They are seem like a scam to me and they must pay for every pain and frustration they have caused me so far. THEY MUST BE SUED!!!
Thank you for sharing your question and situation with us.
It sounds like you have exhausted your options contacting WES, but you may still find helpful information about other user’s experiences with WES’ internal complaints process on the Settlement.Org discussion thread Problem With My WES Evaluation Report.
If you are considering other options to get your credentials evaluated, there are a few other organizations that will evaluate your credentials for school or for work, you can find information in Settlement.Org’s credential evaluation articles.
We hope this information is helpful. If you have any additional questions, please feel free to follow up with us.
