He landed in Canada as a Permanent Resident back in April 2004 along with his wife and 1 year old child.
He stayed there for few months then left to his native country to prepare for relocation and employment service closure, however, due to some unavoidable circumstances he was not able to travel back and remained out of Canada until now.
He wants to inquire following:
Is he eligible to reopen his case to get reentry in Canada
Where to submit his application for inquiry, contact office email or phone#
Does he need to apply right from scratch since he has additional 2 children also added in family.
I would be very grateful for anyone who can assist in this matter.
Thank you for sharing your situation and question with us.
Your brother will still need to provide travel documentation to enter Canada. Based on information on the IRCC website, if you leave Canada with an expired PR card, you will likely need to apply for a Permanent Resident Travel Document to return to Canada. Starting this process will also start the process to determine whether or not he has lost his PR status. A valid Permanent Resident (PR) card or Permanent Resident Travel Document (PRTD), are the best proof of your PR status for re-entry into Canada.
In terms of the process when re-entering Canada, each time you enter Canada, Citizenship and Immigration may calculate 5 years back from the date you have entered or re-entered Canada to see if you have fulfilled your residency obligation.
The 5-year period is assessed on a rolling basis. This means that Immigration, Refugees and Citizenship Canada (IRCC) will look back at your time in Canada over the previous 5 years from the date that they receive your application.
You can find information on the process that is followed when entering Canada in this Immigration, Refugees and Citizenship Canada (IRCC) ENF 23 - Loss of Permanent Resident Status manual.
Here is an excerpt from the manual on what happens at the port of entry here:
IRCC may take humanitarian and compassionate reasons into consideration for your extended stay outside of Canada. However, this is up to IRCC and it would be best for you to contact the local visa office or IRCC via web form to get more details about your specific application and what kind of supporting documents this may require.
We hope this information is helpful. If you have any additional questions, please feel free to post them here.
Sincerely,