# Social insurance number updates

**URL:** <https://discourse.settlement.org/t/social-insurance-number-updates/11348>\
**Category:** Finding Work\
**Created:** [January 30, 2020, 8:58pm UTC](https://discourse.settlement.org/t/social-insurance-number-updates/11348 "2020-01-30T20:58:47Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![anusheelwason](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@anusheelwason](https://discourse.settlement.org/u/anusheelwason)\
**Post date:** [January 30, 2020, 8:58pm UTC](https://discourse.settlement.org/t/social-insurance-number-updates/11348/1 "2020-01-30T20:58:47Z")

</div>

Hi whenever i apply for govt jobs in Canada and provide my SIN it keeps showing that i have to contact service canada. While i had got my sin no right after i landed at Toronto airport after immigration.

What to do.

---

<div class="post-metadata">

**Author:** ![SettlementOrgMod](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@SettlementOrgMod](https://discourse.settlement.org/u/SettlementOrgMod)\
**Post date:** [January 31, 2020, 10:04am UTC](https://discourse.settlement.org/t/social-insurance-number-updates/11348/2 "2020-01-31T10:04:44Z")

</div>

Hello There,

Thank you for sharing your situation and question with us.

It is best that you contact [Service Canada directly](https://www.canada.ca/en/employment-social-development/corporate/contact/sin.html).

Canada Toll-free: 1-800-206-7218 (select option “3”)  
Canada TTY: 1-800-926-9105  
Hours of operation: Monday to Friday from 8:30 a.m. to 4:30 p.m. local time  
Closed statutory holidays.

Service Canada is now issuing SINs in paper format (confirmation of SIN letter). Production of the plastic SIN card has stopped, however, SIN cards that are not expired and are currently in circulation can still be used.

If you have any additional questions, please feel free to [post them here](https://discuss.settlement.org/default.aspx).

We hope this information is helpful.

[Settlement.Org](http://Settlement.Org) Team

---

<div class="post-metadata">

**Author:** ![Dusty](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@Dusty](https://discourse.settlement.org/u/Dusty)\
**Post date:** [February 4, 2020, 10:53am UTC](https://discourse.settlement.org/t/social-insurance-number-updates/11348/3 "2020-02-04T10:53:48Z")

</div>

Hi I am a Canadian Citizen who has been living abroad for 20+ years. Last year I started to receive my OAP & CPP pensions. I would like to access a My Service Canada Account to monitor my pensions. For this I need a PAC. I am told that I must reactivate my SIN in order to do this. I was advised to call 800 206 7218 option 3. After listening to a range of options which are not applicable to me, I was told to press 0 to speak to an agent. On doing this the line went dead with just an occassional click. After 15 minutes of silence I hung up. I have repeated this experience on four occasions so far without once hearing a live voice.  
I would be grateful if you can offer any suggestions as to how I can circumvent this dead end?