# PR Cards not Received Yet
**URL:** https://discourse.settlement.org/t/pr-cards-not-received-yet/6134
**Category:** Permanent Resident Card
**Created:** [August 16, 2016, 3:12pm UTC](https://discourse.settlement.org/t/pr-cards-not-received-yet/6134 "2016-08-16T15:12:49Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@ForumUser](https://discourse.settlement.org/u/ForumUser)
#### Post date: [August 16, 2016, 3:12pm UTC](https://discourse.settlement.org/t/pr-cards-not-received-yet/6134/1 "2016-08-16T15:12:49Z")
I made my first landing on 21 May 2016 with my familtmy, and was told that I will receive my PR cards withing Max. 2 on my firend address, but still not yet received…!!..
what can I do and where can I ask about the status of the cards ??
The problme that I am out of Canda now ??
please advise…
Best Regards
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### Author:  [@SettlementOrgMod](https://discourse.settlement.org/u/SettlementOrgMod)
#### Post date: [August 18, 2016, 6:15pm UTC](https://discourse.settlement.org/t/pr-cards-not-received-yet/6134/2 "2016-08-18T18:15:28Z")
Hello,
Thank you for sharing your situation and question with us.
We can appreciate that you would be concerned about the whereabouts of your PR card.
It may be best for you to contact the [Immigration, Refugees and Citizenship Canada (CIC)](http://www.cic.gc.ca/english/contacts/call.asp) Call Centre directly.
You mentioned that you really need to come back to Canada. If you are outside Canada, you may also be able to contact the [Immigration, Refugees, and Citizenship Canada (CIC)](http://www.cic.gc.ca/english/contacts/call.asp) Call Centre. We have had some of our users previously state that they have been able to contact CIC from abroad by dialing **1 613 944 4000**. Listen to the options to get to CIC.
Please note though that some have reported that it did not work for them or that it is no longer working.
You may want to give it a try.
If you do decide to call, let us know the outcome.
Long distance charges will apply.
If you need to return to Canada immediately and still have not received your PR card, you may have to apply for a you may have to apply for a [Permanent Resident Travel Document (PRTD)](http://www.cic.gc.ca/english/information/applications/guides/5529ETOC.asp) in order to return to Canada.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
=====
Anna
[Settlement.Org](http://Settlement.Org) Content and Information/Referral Specialist, CIRS
[Settlement.Org](http://Settlement.Org)