# PR Application Representative

**URL:** https://discourse.settlement.org/t/pr-application-representative/14177
**Category:** Permanent Resident Status
**Created:** [September 22, 2025, 7:57pm UTC](https://discourse.settlement.org/t/pr-application-representative/14177 "2025-09-22T19:57:30Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![ForumUser](https://avatars.discourse-cdn.com/v4/letter/f/54ee81/32.png) [@ForumUser](https://discourse.settlement.org/u/ForumUser)
#### Post date: [September 22, 2025, 7:57pm UTC](https://discourse.settlement.org/t/pr-application-representative/14177/1 "2025-09-22T19:57:30Z")

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My representative made an error on our application and I do not want them representing us anymore. How do I change representatives? Can I report this to IRCC?

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### Author: ![SettlementOrgMod](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@SettlementOrgMod](https://discourse.settlement.org/u/SettlementOrgMod)
#### Post date: [September 25, 2025, 4:07pm UTC](https://discourse.settlement.org/t/pr-application-representative/14177/2 "2025-09-25T16:07:32Z")

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Hi there,

Thank you for reaching out to [Settlement.Org](http://Settlement.Org), we appreciate you sharing your question and situation with us.

You may find helpful information in [the IRCC guide on how to add, change, or cancel a representative](https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/change-cancel.html). Here is an excerpt:

> ### **Change or cancel your representative**
> 
> You can change or cancel your representative at any time.
> 
> To do this:
> 
> - complete a [Use of a Representative](https://www.canada.ca/en/immigration-refugees-citizenship/services/application/application-forms-guides/imm5476.html) form
> 
> - send it to us electronically through this [Web form](https://secure.cic.gc.ca/ClientContact/en/Application/Form/71)
> 
> ### **Beware of fraud**
> 
> Beware of representatives who:
> 
> - advertise their services as free and later ask you to pay a fee
> 
> - encourage you to lie on your application
> 
> It’s against the law to give false or misleading information in your application. You’re responsible for all the information in your application even if your representative completes it for you.
> 
> Learn more about:
> 
> - [How to choose a representative](https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/choose.html)
> 
> - [How to protect yourself from fraud](https://www.canada.ca/en/immigration-refugees-citizenship/services/protect-fraud.html)

You may also wish to [file a complaint against your representative to IRCC](https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/file-complaint-against-representative.html), here is an excerpt:

If you have a complaint about your immigration and citizenship representative, there are ways to get help.

> ### **Authorized representatives in Canada or abroad**
> 
> It doesn’t matter whether your representative is compensated or uncompensated. Follow these instructions to know where to submit your complaint.
> 
> If you have a complaint about:
> 
> - **a citizenship or immigration consultant** , you can file a complaint to the [College of Immigration and Citizenship Consultants](http://www.college-ic.ca/)
> 
> - **a lawyer or notary** , you can file a complaint to the [Canadian provincial or territorial law society](https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/choose/authorized.html#law-societies) or the _[Chambre des notaires du Québec](http://www.cnq.org/fr/vos-droits.html)_ (available in English and French)
> 
> - **paralegals (Ontario only)**, you can file a complaint to [the Law Society of Upper Canada](https://lso.ca/?lang=en-ca)
> 
> If you have a complaint about an employee of an [authorized](https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/choose/authorized.html) representative, discuss your complaint with the person they work for. If the employer doesn’t deal with your concern, complain to the governing group they belong to (see above).
> 
> If you suspect your representative committed fraud or provided misinformation about your application:
> 
> - notify us using this [Web form](https://ircc.canada.ca/english/contacts/web-form.asp)
> 
> - notify the [Canada Border Services Agency](http://www.cbsa-asfc.gc.ca/security-securite/bwl-lsf-eng.html)
> 
> ### **Unauthorized representatives in Canada or abroad**
> 
> IRCC won’t deal with representatives who charge a fee but are not [authorized](https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/choose/authorized.html) (members of one of the above groups).
> 
> It’s against the law to give false or misleading information in your application. You’re responsible for all the information in your application even if your representative completes it for you. If you provide misleading or false information in your application, it could be refused.
> 
> You may have discovered that your representative is not authorized.
> 
> If you’ve already appointed the unauthorized representative to your file, update your application as soon as possible.
> 
> - see [how to cancel a representative](https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/change-cancel.html) to remove the representative from your file
> 
> If you suspect your unauthorized representative committed fraud or provided misinformation about your application:
> 
> - notify us using this [Web form](https://ircc.canada.ca/english/contacts/web-form.asp)
> 
> - notify the [Canada Border Services Agency](http://www.cbsa-asfc.gc.ca/security-securite/bwl-lsf-eng.html)
> 
> If your unauthorized representative breaks the law while acting on your behalf, they could be charged under the laws of their resident country or under:
> 
> - the _[Immigration and Refugee Protection Act](https://laws.justice.gc.ca/eng/acts/i-2.5/)_
> 
> - the _[Citizenship Act](https://laws-lois.justice.gc.ca/eng/acts/C-29/)_ or
> 
> - the _[Criminal Code of Canada](http://laws-lois.justice.gc.ca/eng/acts/C-46/page-1.html)_

You may want to contact the [IRCC Client Support Centre](http://www.cic.gc.ca/english/contacts/call.asp)directly for information specific to your situation. You may also want to contact a [Lawyer](http://settlement.org/ontario/legal-services/lawyers-and-other-legal-help/find-a-lawyer/how-do-i-find-a-lawyer/) or a _reputable, registered_ [Immigration Consultant](https://settlement.org/ontario/immigration-citizenship/immigrating-to-ontario/general-information-about-applying/should-i-get-help-with-my-immigration-application-from-an-immigration-consultant-or-lawyer/)who is familiar with Canadian immigration issues for some advice and assistance with this process.

We hope this information is helpful, and wish you all the best with your application. Please follow up with us if you have any further questions.

Sincerely,

Your [Settlement.Org](http://settlement.org/) Team
