# Living in Cold Basement - Landlord Refuses Heat

**URL:** <https://discourse.settlement.org/t/living-in-cold-basement-landlord-refuses-heat/7392>\
**Category:** Landlord and Tenant Issues\
**Created:** [April 11, 2017, 2:27pm UTC](https://discourse.settlement.org/t/living-in-cold-basement-landlord-refuses-heat/7392 "2017-04-11T14:27:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ForumUser](https://avatars.discourse-cdn.com/v4/letter/f/54ee81/32.png) [@ForumUser](https://discourse.settlement.org/u/ForumUser)\
**Post date:** [April 11, 2017, 2:27pm UTC](https://discourse.settlement.org/t/living-in-cold-basement-landlord-refuses-heat/7392/1 "2017-04-11T14:27:10Z")

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I rented this basement apartment with a working gas fireplace in the living room that does not have any heating vents in it. The fireplace had not worked for over a month and the landlord refuses to fix it and it is very cold He told me to dress warmer and use blankets when I watch tv I need to know what more I can do.

I am in Barrie.

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**Author:** ![SettlementOrgMod](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@SettlementOrgMod](https://discourse.settlement.org/u/SettlementOrgMod)\
**Post date:** [April 18, 2017, 3:53pm UTC](https://discourse.settlement.org/t/living-in-cold-basement-landlord-refuses-heat/7392/2 "2017-04-18T15:53:49Z")

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Hello,

Thank you for sharing your situation and question with us.

We can appreciate that you would be very concerned about this situation.

You mentioned that you are in [Barrie](http://www.legalaid.on.ca/en/contact/contact.asp?type=cl&addr=barrie).

It is best that you contact the nearest [Community Legal Clinic](http://www.legalaid.on.ca/en/contact/contact.asp?type=cl&addr=barrie) for some information and advice regarding what your options are in this situation.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====  
Anna  
[Settlement.Org](http://Settlement.Org) Content and Information/Referral Specialist, CIRS  
[Settlement.Org](http://Settlement.Org)

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**Author:** ![kitkat](https://avatars.discourse-cdn.com/v4/letter/k/b487fb/32.png) [@kitkat](https://discourse.settlement.org/u/kitkat)\
**Post date:** [April 20, 2021, 6:09pm UTC](https://discourse.settlement.org/t/living-in-cold-basement-landlord-refuses-heat/7392/3 "2021-04-20T18:09:41Z")

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My husband and I are seniors and renting a basement apartment in Newmarket . We have not had any heat for over a week now, and our place is getting cold and damp. Our landlord refuses to put the heat on at all.

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**Author:** ![SettlementOrgMod](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@SettlementOrgMod](https://discourse.settlement.org/u/SettlementOrgMod)\
**Post date:** [April 30, 2021, 11:55pm UTC](https://discourse.settlement.org/t/living-in-cold-basement-landlord-refuses-heat/7392/4 "2021-04-30T23:55:39Z")

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Hello There,

Thank you for sharing your situation and question with us.

You may find helpful information in the Steps to Justice article, [How much heat does my landlord have to provide?](https://stepstojustice.ca/questions/housing-law/how-much-heat-does-my-landlord-have-provide) Here is an excerpt:

No matter what type of heating equipment you have, your landlord must keep it working properly so it can keep your place warm enough. Usually this means at least 20°C from September to June.

> [@](#):
>
> The exact temperature and dates are different for different places in Ontario. For example, in some areas the temperature must be 21°C, and in some places in Northern Ontario heat must be provided all year.

It is best that you contact a [community legal clinic](https://www.legalaid.on.ca/en/contact/contact.asp?type=cl) for some advice regarding your situation. You may also wish to call the [Landlord and Tenant Board](http://www.sjto.gov.on.ca/ltb/contact/) at 1-888-332-3234 or 416-645-8080 (in the GTA) for information specific to your situation. The landlord and tenant board resolves disputes between residential landlords and tenants.

It may also help to connect with a community resource navigator at 211 to narrow your search. [211 Ontario](https://211ontario.ca/) is a free, confidential service.

Their phone service is available 24 hours a day, 365 days a year. [Here](https://211ontario.ca/chat/) is a link to their live chat if you prefer to communicate online. Their live chat service is available Monday to Friday from 7am-9pm ET.

We hope this information is helpful. If you have any additional questions, please feel free to post them [here](https://discuss.settlement.org/default.aspx).

Sincerely,

Your [Settlement.Org](http://Settlement.Org) Team