Hi, I bought a 3D printer last year.
I have received the machine in March 2016. but the 3D printer is damaged.
The factory sent me a machine in terrible conditions.
First, It changed the shipping date on four occasions.
I have wrote three email, but They didn´t answer my message.
What can I do?
Hello,
Thank you for sharing your situation and question with us.
We can appreciate that you would be concerned about this situation.
You mentioned that you have already written three e-mails and have not received a response.
In terms of any other additional steps you can take, you can find some information in our Settlement.Org How do I make a consumer complaint? article.
I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.
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Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org