# Facing problem with WES

**URL:** <https://discourse.settlement.org/t/facing-problem-with-wes/12441>\
**Category:** Colleges, Universities, and Higher Education\
**Created:** [June 25, 2021, 10:37am UTC](https://discourse.settlement.org/t/facing-problem-with-wes/12441 "2021-06-25T10:37:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Manthankpatel](https://avatars.discourse-cdn.com/v4/letter/m/0ea827/32.png) [@Manthankpatel](https://discourse.settlement.org/u/Manthankpatel)\
**Post date:** [June 25, 2021, 10:37am UTC](https://discourse.settlement.org/t/facing-problem-with-wes/12441/1 "2021-06-25T10:37:49Z")

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Hi,

Posting this question or asking for suggestions because I’m stuck with this WES thing.  
I got my report from WES but they did mistake and that mistake is my graduation was done in 2016 but WES wrote 2015 moreover my all documents are correct and they received it too without any trouble, but now they are not replying even after raised issue and mail them too. Because of this my process is being delaying!!

Kindly help me for it !

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**Author:** ![SettlementOrgMod](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@SettlementOrgMod](https://discourse.settlement.org/u/SettlementOrgMod)\
**Post date:** [June 30, 2021, 2:56pm UTC](https://discourse.settlement.org/t/facing-problem-with-wes/12441/2 "2021-06-30T14:56:08Z")

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Hello There,

Thank you for sharing your situation and question with us.

We appreciate that you would be interested in this type of information. We understand that the outcome of your report may cause concern.

It is best that you contact WES directly for information specific to your case. Be prepared with your WES reference number and call the (+1) 800-361-6106 or use their [contact form](https://www.wes.org/ca/contact-us/).

For information about contacting WES, you may find the [Settlement.Org](http://Settlement.Org) discussion thread [Problem With My WES Evaluation Report](https://discuss.settlement.org/topic42081-problem-with-my-wes-evaluation-report.aspx) useful.

Here is an excerpt:

> [@](#):
>
> Submitting Application for Evaluations
> 
> - If you still have questions about the WES evaluation application submission, submit your questions at [www.wes.or/ca/contact](http://www.wes.or/ca/contact) [https://www.wes.org/ca/contact-us/](https://www.wes.org/ca/contact-us/)
> - The fees are based on the two types of evaluations WES provides: basic Document-by-Document and detailed Course-by-Course. For the distinction between the two reports, visit WES website [http://www.wes.org/ca/fees/evaltypes.asp](http://www.wes.org/ca/fees/evaltypes.asp) [https://www.wes.org/ca/evaluations-and-fees/other/](https://www.wes.org/ca/evaluations-and-fees/other/)
> - ICAP service, which stores your verified academic transcripts, and send them to institutions at your request, costs an additional fee per application.
> - Submission of incomplete or incorrect documentation is the main reason your evaluation report might be delayed; we urge you to review Required Documents for your country of education ([http://www.wes.org/ca/required/index.asp](http://www.wes.org/ca/required/index.asp)) and submit all the required documents.

For more information, visit [Settlement.Org](http://Settlement.Org) for articles on [credential evaluation](https://settlement.org/ontario/education/evaluate-my-credentials/credential-evaluation/). If you have any additional questions, please feel free to post them [here](https://discuss.settlement.org/default.aspx).

We hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

Sincerely,

Your [Settlement.Org](http://Settlement.Org) Team